Contact centers

Efficient and reliable solution


Voice biometrics


Calls recording

 

Agent Desktop - WebGAD


Cloud

Enterprise communication

Efficient and reliable solution


Voice and Data


Security

 

Video


Unified Communications

Cloud

Efficient and reliable solution


Speed


Safety

 

Price


Scalability

ALCASYS is a proven expert in the field of contact centres and enterprise communication solutions

We provide complex services fully covering the lifecycle of a project, including the initial analysis, solution design, development, and customization to fit your requirements. The follow-up operation support and servicing are a natural part of our service.

Our team of certified experts with vast experience in implementation of communication projects is a guarantee to high quality of services delivered.

1, 2, 3 GO!

Analysis

Correct understanding of customer needs is crucial for designing the most appropriate solution.

Implementation

In order to provide you with an optimal product addressing your needs, we carefully and continuously test the solution within the implementation.

Design

Our team will tailor the best technology solution based on your needs and our experience.

Support

We provide complex technical support. We are able to continuously enhance your solutions.

Genesys

We are a partner to leading communication solutions vendors

Our customers come always first

Our customers are successful Czech and Slovak companies, as well as international corporates where reliability and quality of service are crucial.

Many of them are market leaders in their area of business and we are proud that they chose ALCASYS to be their partner.

Contact centers

Efficient and reliable solution


Voice biometrics


Calls recording

 

Agent Desktop - WebGAD


Cloud

Enterprise communication

Efficient and reliable solution


Voice and Data


Security

 

Video


Unified Communications

Cloud

Efficient and reliable solution


Speed


Safety

 

Price


Scalability