We are your partner for outstanding communication

We enjoy building reliable and innovative communications solutions which help you to rise above the competition.

Mission

We are building a world where fast, quality customer support works through the collaboration of people and technology. Where customers are happy as their requests are resolved quickly, no matter what channel they use to contact the company, and where operators enjoy their work because they see how they help.

Values

Humanity, because collaboration is about people, not just technology. Willingness, because it's what keeps our customers happy in the long term. Expertise, because it allows us to build reliable solutions with the latest technologies. Politeness, because it is the basis for honest and open communication.

Team

We have a top team you can rely on. A team that is constantly looking for new ways to deliver more effective solutions to our clients. A team that combines the DNA of expertise, a good company culture and the joy of work.

  1. 2004Founding of the company and setting in motion. After the first year, 6 employees and 40 million SKK turnover.

  2. 2006Acquiring the ISO 9001:2000 quality certificate.

  3. 2007Crossing the 100 million SKK turnover threshold for the first time.

  4. 2009Receiving the “Best Genesys CEE partner” award.

  5. 2012Acquiring the first customer with a private-cloud-hosted call centre.

  6. 2013Acquisition of the Webster Communications company.

  7. 2016Founding of ALCASYS Czech Republic, s.r.o. in Prague and expanding the premises in Bratislava.

  8. 2018The Prague subsidiary moves to new premises of its own.

  9. 2020The Alcasys team has got more than 50 members in Slovakia and the Czech Republic. 70% of turnover generated from own services.

We like our job, and we want to keep it that way. We believe it is the only way to move forward and be proud of the company we work at.

The strong team combines knowledge, experience, and enthusiasm

Ján Kostka

General Manager

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Petr Hybš

Managing Director Czech Republic

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Marián Peťko

Operations Director

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Radomír Letaši

Financial Director

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Peter Janičina

Technical Director

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Stanislav Klimovský

Sales Director

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Peter Bališ

Support Manager

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Marek Bisták

Division Director

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Dana Čapkovičová

Business Consulting & Project Management

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Branislav Krupa

Project Manager

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Hana Gavlasová

Project Manager

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Peter Backo

Project Manager, Account Manager

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Zuzana Žišková

Senior Account Manager

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Michal Buzaši

Account Manager

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Pavol Burda

Account Manager

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Jakub Zíta

Senior Consultant

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Michal Kakvic

Senior Consultant

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Marek Špilda

Senior Consultant

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Marián Vittek

Senior Consultant

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Michal Kovačovic

Support Team Lead

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Viera Feketeová

Executive Assistant

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Jana Kučerová

Office Manager, Czech Republic

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Mikuláš Magdolinič

Account Manager

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Silvia Prokešová

Project Manager & Analyst

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Viktoria Vatterová

Receptionist & Logistics Manager, Slovensko

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You?

Talented people always cross their paths

Career

Certified solutions

Devices and systems which are part of our solutions comply with the highest standards.


When we are not working on communications solutions, we …

Let’s communicate

We will find solutions to support your strategic goals and achieve your vision.

Contact us

Annual reports

Type Name Size Uploaded
Alcasys VS2022 2.66 MB 13.02.2024
Alcasys VS2021 2.63 MB 13.02.2024
Alcasys VS2020 1.58 MB 13.02.2024
Alcasys VS2019 2.56 MB 25.03.2021
Alcasys VS2018 2.12 MB 25.03.2021
Alcasys VS2017 2.13 MB 25.03.2021
​Výroční zpráva 2016 1.34 MB 03.01.2021
​Výroční zpráva 2015 1.11 MB 03.01.2021
​Výroční zpráva 2014 1.1 MB 03.01.2021
​Výroční zpráva 2013 1.11 MB 03.01.2021
​Výroční zpráva 2012 2.45 MB 03.01.2021
​Výroční zpráva 2011 5.67 MB 03.01.2021
​Výroční zpráva 2010 5.07 MB 03.01.2021
​Výroční zpráva 2009 12.83 MB 03.01.2021
​Výroční zpráva 2008 6.46 MB 03.01.2021