Alcatel-Lucent Rainbow

Alcatel-Lucent Rainbow

We would like to introduce you our key solution, the Alcatel-Lucent RainbowTM. Alcatel-Lucent RainbowTM is a cloud-based service on the level of enterprise solutions (Unified Communication as a Service-UCaaS) connecting people and systems.

With a hybrid cloud access, Rainbow offers a global solution for business collaboration and communication with a connection to existing PBX systems. Rainbow addresses the specific needs of end consumers, from small businesses (SMB) to trans-national corporations, which require a unified communications standard within the scope of their complex information technologies, geographic regions, and integration into their business environment.

The Rainbow UCaaS services are accessible from any type of device: desktop (PC / MAC or Web) or smartphone (iOS and Android). Rainbow can be integrated with the Alcatel Lucent Enterprise OXO Connect and OmniPCX Enterprise products as well as with third party IP centres from various suppliers (Cisco, Avaya, Asterisk, ...).

Main features

 App for PC/laptop (Windows/Mac), smartphone (Android/ iOS), tablet (Android)




 User self-enrolment and profile management

 Team collaboration (bubbles)

 Up to 300 participants

 Company and public channels (broadcast news)

 Create, Manage, Follow

Unlimited search (people, bubbles, channels, messages, companies)

Member network, member groups, business contacts

Guest access

Conversation management

Persistent chat (1 on 1, group chat)

Presence information

Built-in voice and video calling, screen/app sharing

 Up to 30 participants

File sharing, storage

 20 GB of storage

Call history

Recording (1 on 1)

Calendar information

 MS Office 365 Exchange Online, Google Calendar

Microsoft Outlook plug-in (includes contact search and web/audio conference scheduling)

Microsoft Office 365/Azure Active Directory (AD) contact search



OmniPCX Enterprise, OXO Connect

 Business phone control (with single call management)

 Phone presence

 Call logging

 Any device (choose and control any phone)

 VoIP calling (to PBX extensions, to public phone numbers)

Caller identification, user search

Second call management, 3-way call, call forwarding

Voicemail (visual interface, notifications, call)



Third-party PBX connectors (Avaya, Cisco, NEC, Mitel)

Rainbow Click2Call connector for Google Chrome

Microsoft Teams connector



Region-based data residency

Four regional platforms: EMEA, NA, APAC and CALA

Data Centers in France, Germany, Canada, Singapore, China, and Sao Paulo

Data encryption at rest and in transit (AES-256)

Single Sign-On (SSO)


Certified ISO/IEC 27001 Information Security Management System

Certified Health Data Hosting (HDS) in France

EU General Data Protection Regulation (GDPR)

ISO/IEC 27018 Protection of Personally Identifiable Information

ISO/IEC 20000-1 Information Technology Service Management



Digital Help Center

Company administration and control

 Multiple administrators

Custom company logo, custom company banner

Usage reporting

Company domain name management

User provisioning and deprovisioning

 CSV file, Microsoft Azure AD

Help desk

 24/7 support with 20 minutes first response time


 99,5% guaranteed uptime SLA


Among others, Rainbow has been selected by the French government as one of the two communication platforms for all ministries, cities, hospitals, and companies with a majority share owned by the French government. Rainbow has succeeded in a competitive tendering against traditional companies, such as Gafa, Cisco, and BATX, ... In Belgium, Rainbow services have been selected for Digipolis – an ICT service for the cities of Gent and Antwerp. The Ministry of Digitalisation has picked Rainbow as a solution for Audio conferencing and Web conferencing multimedia.

Should you be interested in obtaining more information, you can kindly contact us at info(na)alcasys(tecka)eu or call us at +421 232 327 711 .

Ing. Stanislav Klimovský, Sales Director